Terms of Use

These Terms of Use ("Terms") govern your access to and use of the Curemploy website, mobile application and related services (together, the "Platform"), operated by Curemploy Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at 503, Emerald Prime, Plot No. 12, Sector-18, Taloja, Panvel, Raigad, Maharashtra – 410208, India (CIN: U78100MH2026PTC465646).

By accessing, registering on or using Curemploy, you agree to be bound by these Terms, our Privacy Policy, our Refund & Cancellation Policy and our Cookie Policy, each of which is incorporated into these Terms by reference. If you do not agree, do not use the Platform.

This document is an electronic record under the Information Technology Act, 2000 and the rules made thereunder, and does not require any physical or digital signature.

1. Definitions

2. About Curemploy

Curemploy is a healthcare and pharmacy recruitment platform that facilitates connections between Job Seekers and Employers. Employers onboard their establishment, purchase a Plan where applicable, and publish Listings. Job Seekers create a profile, browse Listings and apply or connect with Employers.

Curemploy acts only as an intermediary platform within the meaning of Section 2(1)(w) of the Information Technology Act, 2000. Curemploy:

• is not the employer of any Job Seeker
• is not a recruitment agent, placement agency or manpower supplier for any Employer
• is not a party to any employment relationship, contract, offer or negotiation formed through the Platform
• does not participate in salary negotiation, interviewing, selection or hiring decisions

Any employment relationship is formed directly and exclusively between the Job Seeker and the Employer. Curemploy's role ends at facilitating the connection.

3. Eligibility and User Accounts

3.1 Eligibility

• You must be at least 18 years of age and legally competent to contract under the Indian Contract Act, 1872.
• You must be legally permitted to work in India (Job Seekers) or to hire in India (Employers), as applicable.
• If you register on behalf of a business, you confirm you are duly authorised to bind that business to these Terms.
• We may refuse, suspend or terminate registration at our discretion where eligibility cannot be established.

3.2 Account obligations

• Provide accurate, current and complete information during registration, and keep it updated.
• Keep your login credentials and OTPs secure. Do not share them with any other person.
• You are responsible for all activity conducted through your account.
• Notify us immediately at Curemploy@gmail.com if you suspect unauthorised access.
• One person or business should maintain only one active account of each type, unless we agree otherwise in writing.

3.3 Account verification

We may verify your mobile number by OTP, and may request licence, registration or identity documents from Employers as part of establishment verification. A "verified" badge, where displayed, indicates that we have carried out the checks described at the time of verification. It is not a guarantee of the Employer's conduct, solvency or the accuracy of any Listing.

4. Obligations of Job Seekers

Job Seekers are responsible for:

• Providing accurate profile information
• Uploading truthful resumes and documents
• Providing accurate qualifications, pharmacy registration details and work experience
• Applying only for positions they are eligible and qualified for
• Keeping profile information updated
• Dealing directly and in good faith with Employers they connect with
• Carrying out their own due diligence on any Employer before sharing original documents, attending an interview or accepting an offer

Job Seekers must never pay money to any Employer or to any person claiming to represent Curemploy in order to secure a job. Curemploy is free for Job Seekers. Report any demand for payment to Curemploy@gmail.com immediately.

Submitting false qualifications, experience, licences or documents may result in restriction, suspension or removal of the account, and may have consequences under applicable law, including the Pharmacy Act, 1948, where registration details are misrepresented.

5. Obligations of Employers

Employers must:

• Provide accurate business and establishment information, including any licence or registration details requested for verification
• Post only genuine job opportunities for roles that actually exist and are currently open
• Provide accurate salary, location, shift, working hours and job requirements in every Listing
• Comply with all applicable labour, employment, shops-and-establishment and pharmacy regulations, including any qualification or registration requirement for the role advertised
• Not discriminate unlawfully in Listings or in the hiring process
• Not charge candidates any fee, deposit, security amount or payment of any kind at any stage of recruitment
• Use candidate information solely for recruitment for the role advertised
• Not sell, publish, transfer, share outside their organisation, or otherwise misuse candidate information
• Not post fraudulent, misleading, duplicate or spam Listings
• Not use the Platform to recruit for roles that require a registered pharmacist where no registered pharmacist will supervise, contrary to law

Employers act as independent data controllers in respect of candidate information they receive, and are responsible for handling it in compliance with the Digital Personal Data Protection Act, 2023.

6. Job Listings and Moderation

Curemploy may review, edit, restrict, unpublish or remove any Listing that violates these Terms, applicable law or platform policies, with or without prior notice.

Removal of a Listing for a violation does not entitle the Employer to a refund of any amount paid.

Listings may also expire automatically at the end of the period applicable to the Plan under which they were published. Where a Listing is unpublished on expiry, the Listing content and applications already received are retained and become accessible again on renewal.

We are not obliged to pre-screen Listings, and our right to moderate does not create a duty to do so.

7. Subscriptions, Plans and Paid Services

• Certain features, including publishing Listings beyond any free allowance, require an active Plan.
• The features, limits, duration and price of each Plan are displayed at the point of purchase and form part of these Terms.
• Prices are inclusive or exclusive of applicable taxes as stated at the point of purchase. Goods and Services Tax is charged where applicable.
• Introductory, promotional or free-access periods are offered at Curemploy's discretion, apply only for the stated duration, and do not create any right to continued free access afterwards.
• On expiry of a Plan, active Listings may be unpublished or restricted until the Plan is renewed.
• Curemploy may revise Plan pricing and features prospectively. Changes will not affect the price of an already-purchased Plan for its remaining term.
• Payments are processed through third-party payment providers. Curemploy does not store complete card details.
• All paid services are subject to the Refund & Cancellation Policy.

8. No Guarantee

Curemploy does not guarantee:

• That an Employer will hire any candidate
• That a candidate will accept any job offer
• That any particular number of applications, profile views or responses will be received
• Any employment, salary, placement or hiring outcome
• The accuracy, completeness, genuineness or legality of information independently supplied by Users
• That any Employer, establishment or Listing is genuine or suitable, unless specifically marked as verified
• Uninterrupted, timely, secure or error-free availability of the Platform

Users must carry out their own verification before entering into any employment arrangement.

9. Prohibited Activities

Users must not:

• Commit or attempt fraud of any kind
• Impersonate another person, business or establishment
• Upload malware, viruses or harmful code
• Scrape, crawl, harvest, index or bulk-extract Platform data, or use any automated means to access the Platform without written permission
• Harass, abuse, threaten or spam other Users
• Collect candidate information for unauthorised purposes, including resale, marketing lists or building a competing database
• Post illegal, obscene, defamatory, hateful or misleading content
• Advertise or offer for sale medicines, drugs, or any regulated product through Listings, or use Listings in a manner contrary to the Drugs and Cosmetics Act, 1940 or the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954
• Solicit payments from candidates
• Post Listings for roles outside the healthcare, pharmacy or allied sector, or use Listings for advertising, promotion or lead generation
• Circumvent, disable or interfere with Platform security or access controls
• Reverse engineer, decompile or attempt to derive the source code of the Platform
• Use the Platform in any manner that violates applicable law

10. User Content and Licence

You retain ownership of Content you lawfully upload. By uploading, you grant Curemploy a non-exclusive, royalty-free, worldwide licence to host, store, display, reproduce, adapt for formatting purposes, and transmit that Content to the extent necessary to provide the services.

You represent that you own or have the necessary rights to the Content you upload, and that it does not infringe any third-party right.

This licence ends when you delete the Content or close your account, except where the Content has already been shared with an Employer through an application, or where retention is legally required.

11. Notice and Takedown

If you believe any Content on the Platform is unlawful, infringes your rights, or breaches these Terms, write to Curemploy@gmail.com with:

• Your name and contact details
• Identification of the specific Listing, profile or Content, with a URL or job ID
• The nature of the complaint and the basis of your claim
• A statement that the information in your complaint is accurate

We will acknowledge within 24 hours and act within the timelines prescribed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

12. Intellectual Property

Curemploy's branding, logo, name, software, design, user interface, database and original content are owned by Curemploy Private Limited or its licensors and are protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, publish, or create derivative works from them without our prior written permission. No right or licence is granted except the limited, revocable, non-transferable right to use the Platform in accordance with these Terms.

13. Third-Party Services

The Platform relies on third-party services including hosting, payment gateways, SMS and email providers, and analytics tools. Their performance is outside Curemploy's direct control, and their own terms apply to their respective services. Curemploy is not liable for any failure, delay or loss caused by a third-party service provider.

14. Account Suspension and Termination

Curemploy may suspend or terminate an account for:

• Breach of these Terms
• Fraudulent, suspicious or abusive activity
• Security concerns
• Non-payment
• Where required by law or by a competent authority

Where practicable and lawful, we will give notice and an opportunity to respond. Where the breach is serious — including fraud, charging candidates, or posting fake Listings — suspension may be immediate.

You may close your account at any time from account settings or by contacting us. Closure does not entitle you to a refund of amounts already paid, except as set out in the Refund & Cancellation Policy.

Sections 8, 10, 12, 15, 16, 18 and 20 survive termination.

15. Disclaimer and Limitation of Liability

The Platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the extent permitted by law.

To the extent permitted by applicable law, Curemploy will not be responsible for indirect, incidental, special, punitive or consequential losses, including loss of employment, loss of business, loss of profits, loss of opportunity or loss of data, arising from use of the Platform or from any dealing between a Job Seeker and an Employer.

Where liability cannot lawfully be excluded, Curemploy's total aggregate liability to any User in respect of all claims arising in any twelve-month period shall not exceed the total amount paid by that User to Curemploy in that period, or ₹1,000, whichever is higher.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud.

16. Indemnity

You agree to indemnify and hold harmless Curemploy, its directors, officers, employees and agents from any claims, damages, liabilities, losses and reasonable costs (including legal fees) arising from:

• Your breach of these Terms
• Your violation of applicable law or of any third-party right
• Content you submit to the Platform
• Any dispute between you and another User, including any employment dispute

17. Force Majeure

Curemploy is not liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics, war, civil unrest, strikes, government action, failure of telecommunications or internet infrastructure, power failure, or failure of a third-party service provider.

18. Changes to These Terms

Curemploy may update these Terms from time to time. The revised Terms will be published on this page with an updated "Last Updated" date and version number.

Where changes are material, we will provide notice through the Platform or by email before they take effect. Continued use of the Platform after publication constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Platform and may close your account.

The version of these Terms applicable to a purchased Plan is the version in force at the time of that purchase.

19. General

• Severability — If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force.
• Waiver — Failure to enforce any provision is not a waiver of the right to enforce it later.
• Assignment — You may not assign your rights under these Terms. Curemploy may assign its rights to a successor in a lawful merger, acquisition or business transfer.
• Entire agreement — These Terms, together with the Privacy Policy, Refund & Cancellation Policy, Cookie Policy and any Plan terms shown at the point of purchase, constitute the entire agreement between you and Curemploy.
• Communications — You consent to receive communications from us electronically, by email, SMS, WhatsApp or in-app notification. Service-related communications cannot be opted out of while your account is active.
• Language — These Terms are executed in English. Any translation is for convenience only, and the English version prevails.

20. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.

Subject to applicable law, the courts at Panvel, District Raigad, Maharashtra shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Platform.

Nothing in this clause affects any statutory right a consumer may have to approach a consumer forum having jurisdiction under the Consumer Protection Act, 2019.

21. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of the Grievance Officer are:

Grievances are acknowledged within twenty-four (24) hours of receipt and resolved within fifteen (15) days, or such other period as prescribed under applicable law.

22. Contact

These Terms should be read together with our Privacy Policy, Refund & Cancellation Policy and Cookie Policy.